Insurance Billing

As a courtesy to you, we will bill your insurance company for services at our clinic. You will be responsible for any copays due at the time of service, and you will be billed later for remaining balances due to deductibles or coinsurance. Please consult with your individual insurance policy to verify your naturopathic coverage, so that you are aware of your responsibilities. Insurance may not cover all fees, and some labs are considered investigational. We will do our best to make you aware of these non-covered fees ahead of time, so that you can choose if you'd like to go forward. Ultimately, though, it is your esponsibility to understand your insurance benefits.

Standard office visits
Visits with our providers are based on standard medical coding for evaluation and management, which involves both complexity of the case and time spent with the patient. Because of this, it is difficult to give an exact amount charged per office visit, however, in general, our first office visits are generally between $120 and $285. Return office visits are generally between $ 115 and $205. In addition to the office visit, there may be additional fees for blood draws, vaccinations, vitamin injections, in-house lab testing, outside lab fees, etc. These fees are generally between $20 and $50. If we are not billing insurance, there is a courtesy cash discount that we extend to you and those fees are are due at time of service. Please call the front desk for specific questions about charges.
 
Preventive office visits
Well-child exams, annual gynecological exams, and routine physicals are coded differently from standard office visits, and are based on the age of the patient and whether you are a new or established patient. These fees range anywhere from $126 to $194. If there are additional concerns brought up at these preventive office visits, there will be an additional brief office visit fee (which may be an additional $47-$115). Fees for services are due at the time of service.

After hours calls to on call doctor

As a courtesy to our patients, we always have a doctor on call. Call the clinic phone number for the on call doctor's number.  Please note that there is $40 fee per call.
 
Phone Consults
While it is always better to see you in person, if you are unable to come into the office, you are welcome to schedule a phone consult with your provider. Fees for phone visits are $10 per 5-minute increment (not pro-rated per minute). You may ask for a length of time you think you will need or we can help guide you.

Email Consults
Your provider is happy to answer questions via email, but please be aware that responding to emails does take time and expertise. Unless your provider has asked you to check in with them via email, fees for emails will be as follows: 1) Emails that require short answers, without any need for research, will be charged $20. 2) Emails that require your provider to refer to your chart in order to answer specific questions for you, will be charged $40. 3) Emails for which your provider needs to do some research, in order to answer your specific questions, will be charged $60.

Dispensary
We do have a large high quality dispensary available to our patients for herbal, nutritional and homeopathic supplements. As a patient, you can purchase these items tax-free as they are a prescription from us. Unfortunately, insurance will not cover these supplements, but usually you can use a pre-tax health savings account (HSA) or a flexible spending account. Be sure to ask your provider for a prescription that you can send in for reimbursement. We choose the highest quality supplements to ensure that they are free of chemical, additives and heavy metals.